Venue Manager – The Woollahra Hotel

We are looking for an experienced and dynamic Venue Manager to join our team at The Woollahra Hotel. Our ideal candidates have worked in high volume venues and are comfortable managing a multi-faceted business whilst on shift, where food also plays an integral part of the venue’s offerings and customer service is their highest priority. We value personality, commitment and a can-do attitude as the keys to success.

The Role:

• The overall operations of the business whilst of shift including delivery of food, beverage and gaming services
• Leading and managing a team across all revenue centres
• Regular coaching, training and mentoring of staff to improve performance and service standards
• Cost control with a focus on labour and stock handling
• Ensuring the team is delivering excellent customer service, every time
• Adherence & reporting to compliance and legislative matters
• Creation of the atmosphere
• Continuous improvement in operations and service

About you:

• Strong leadership skills
• Passion for team development
• An ability to think outside the square and provide solutions to problems
• Proven experience working in a multi-faceted business - Food, Beverage, Events.
• An understanding and appreciation of gaming room operations
• Effective time management and organisational skills
• Excellent written and verbal communication
• Knowledge of current liquor legislation
• Hands on approach with a natural ability to lead a team to be the best they can
• This role has the potential to lead into an Operations Manager position for the right candidate.